For this, you need to enable ‘Send As’ permission in the server with the help of following guidelines :ġ. If scenario matching takes place, it means that Exchange server is demanding for ‘Send As’ permission to be activated.

You are not having security credentials for a shared mailbox and do not use it for an additional account.

You are trying to send an email using this Outlook profile.

You are configuring MS Outlook profile for shared mailbox and entering your own set of credentials for accessing it.

You are having ‘Send on Behalf’ and ‘Full Access’ permissions for a shared mailbox in Exchange server.

Click on OK and then Save to fix ‘sent items not showing in Office 365’ problem Scenario # 2: Permission is Not Working in MS OutlookĬheck following points to match out whether the following situation is going with you or not : Either type the username in a search box or pick the user from the displayed list. Click on the Add icon for adding user whom you want to enable with ‘ Send As’ permission in Office 365Ĥ. Select Group Delegation and then go to Send As section. Click on Edit on the MS Office 365 Group in which you desire to add a user for enabling permissionģ. Therefore, the following steps need to be undertaken in Exchange admin center of Office 365 :Ģ. It might be possible that the user is not allowed with ‘send as’ permission in a group. Scenario # 1: Administrator Didn’t Enable Permissions After addressing one scenario, implement the procedure to fix the problem i.e., send as permission not working in Office 365. One can go through each described scenario one-by-one and determine, which scenario matches with their ongoing work.

Sometimes when people try to send emails from a mailbox, they encounter an error message like sent items not showing in Office 365.ĭepending upon the scenarios, there exist several methods to fix ‘Send as not working in Office 365’ problem. This informative article explains the solution for those users who say that ‘Send as not working in Office 365’. ‘Send as’ or ‘Send on behalf’ permissions are granted to a member of the O365 group that enables a user to send a mail as the group, or on behalf of the group.

Outlook no send button